Phone caller: Hey, honey, can you tell me if Small Town has a Humane Society or animal shelter? I messed up my computer.
Me: Oh no! I'm sorry to hear that! Let me check...Okay, it looks like we don't have our own, but there is a county Humane Society in Next Town Over."
Patron: Okay, I know about that one. Thank you so much for taking out the time to find that out for me!
Me: No trouble! I'm glad we could help, thank you for calling.
Patron: You sound like such a nice person! Have an excellent....life!
Me: Thank you, you too!