Things patrons have complained about this week:
That the Friends of the Library took down the lifetime membership plaque in order to update it, so she couldn't look at it right this minute.
That TurboTax is hard to use.
That the clerk who called to tell her about her overdue item "wasn't very nice."
That the copier gave her a free second copy.
That someone who discovered a lost purse turned it in to the lost and found instead of calling her personally to let her know he found it.
That this year's summer concert series is in a local concert hall instead of outside on the library's lawn.
That Millennials "don't understand metaphors."
pretty funny. ??That the copier gave her a free second copy.??
ReplyDeleteIs it too much to hope that the patron told you what metaphor millennials don't understand?
ReplyDeleteI'm afraid I didn't ask any questions because I feared it would encourage him to continue his rant, which was already extensive.
DeleteIt is enough to make a librarian complain that patrons are complainy.
ReplyDeletedon't you have automated overdue item robocalls?
ReplyDeleteYes, but if you ignore them for long enough maybe someone on the circ staff calls you personally? Or maybe it was something damaged?
Delete