Monday, August 14, 2017

Why, humans, why?

Sometimes people come to the library and need to use a computer briefly even though for whatever reason they can't use their library account (they're not a resident, they owe us too much money, etc.). Usually they just need to quickly print something out. Here is how the process for printing a document from one of our "guest computers" works:


1. Enter your name to log on to the computer.
2. Locate your document and hit the "print" button.
3. Hit "ok" on a prompt that warns you that printing costs fifteen cents per page.
4. Go to the "print release station," which is a computer next to the printer.
5. Enter your name again to view and pay for your printouts.


Today two men got stuck on step 5 because they had entered random key strokes instead of their names during step 1.

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