If I could choose five things all of our library patrons could magically know, they would be:
1. How to attach a document to an email
2. What their PIN to log on to the computers is
3. That the public library doesn't carry current textbooks
4. That our branch is NOT the other, bigger branch that starts with the same letter
5. Where to go to release a print job
But then, I guess, what would I do all day?