Yesterday a man and his two friends came in. He asked, "Where are the good movies?" I figured he wanted a particular movie, or to be pointed to the right section of DVDs (ours are separated into Mystery, Action, Comedy, etc.). Nope. Maybe he wants some recommendations. Well, what kind of movies does he like? What has he seen before and what did he think of it? Does he have any favorite actors? Nope. "Last time I came here I just asked and they picked out the movies for me." So I picked him out a semi-random selection of ten DVDs and he walked away happy.
Friends of the Library Board member with a 'service dog' comes in; dog immediately lunges for the children's section (I'm sure it smells fascinating). Coworker grumbles, "You can so tell that's not a real service dog."
Man buys a two-dollar pair of headphones, pays with a check.
Outreach librarian doing a tour: "This desk is where you come for help. You want to know the atomic weight of tungsten, your zip code, whatever, this is the place."
Can you tell me which cities are at least 40 miles away from [City the library is in]?
A. Most of them. B. Does this have anything to do with a restraining order?
Accidental eye contact with someone who is picking his nose. Eew.
Guy who needs help with a computer (the monitor is turned off) asks if me and coworker are sisters. Nope, we're not, but we get asked this on a regular basis because we have the same hair color and nerdy thick-rimmed glasses, and are both white.
Man needs to print some attachments from an email but doesn't know his password. Figuring out your password is not a service we provide, but fortunately his daughter had set up his account for him and had the sense to put in his phone number to get a text as a password recovery option.
Woman wants contact information to write to author Brad Meltzer about the Constitution.
Retired plumber: I was told I could bring my computer in here and maybe you could help me figure out what's wrong with it. (I could! Then he wants to know--do I have a business card?)
Is there somewhere in the library we can go if we need to be loud?
Guy who is coming off of something (?) and is really messed up: A guy back there pointed his fingers at me like a gun and said 'band bang, you dead.' I think he's going to rob me.
Me: Well, that is a threat and we can have security call the police.
Guy: No, I don't want them to get involved.
Teach two different patrons about Craigslist. A new world opens up.
An older couple makes copies of the tax instruction booklet (we weren't able to order copies from the IRS to give away this year; it's a nightmare) without complaining to us or needed assistance with the copier. I would like to thank them for how low-maintenance they are, but I'm so overwhelmed I might cry, which would be awkward.