Woman: I want [such and such a book] but it says you don’t have it.
Me: I’m sorry about that.
Woman: Well, I wanted to buy it anyway.
Me: You could use a computer here to order it on Amazon, if you want.
Woman: Can you order it for me? Do you do that?
Me: I’m sorry, we don’t do that.
Woman: Oh, so the library doesn’t order books for people?
Woman: Oh well. Thanks anyway.
Unclear on the concept:
Woman holding up one of the books from our Olympics display: So are these books for sale?
Elderly man: If I’m having a senior moment, are you the person to talk to?