Top five phrases

• "Let me know if it [the copier, the printer, etc.] gives you any more trouble"
• "I know we own it; let me see if it's checked out right now"
• "Do you want me to show you how to print more than one thing at a time?"
• "I'm afraid we don't have a copy in at our branch at the moment, but we can have it sent over for you from one of the other libraries in the city."
• "Hi! How can I help you?"