Security escorted from the building a man who had been taking drugs in the restroom on the second floor. He started for the stairs, but Barney the Security Guard said "Sir, you're not in any condition to walk down the stairs." Then he wouldn't let the guy push the buttons in the elevator, either. Later Barney comes back to check in says, "Yeah, he had blood all over him."
A woman wants an autobiography (maybe a biography? She says "I know he had a hand in it") by "the journalist Peter O'Reilly," about how he overcame alcoholism. We can't figure out what that might be. Damn.
"This computer isn't accepting mouse commands"--sounds like when a patron says "the computer turned off" when they really pressed the monitor's power button, or a similar kind of problem, but in this case he's actually telling the truth.
Woman wants books about the Bauhaus school of architecture/design, but she can only stand still for about two seconds and she never lets you finish a sentence, so it is very difficult to help her. I turn away for five seconds to get her an encyclopedia, and she's completely gone when I look back.
Help my counterpart process weeded books that are going to the Friends of the Library book sale. I'm not sure that we should really be ripping RFID tags out of books right at the desk; it might give patrons some bad insight into theft.
Librarian hurries out of her office to grab the walkie-talkie and warn security "that guy who you escorted out earlier is heading down to the checkout desk."
Guy who earlier wanted my help getting an "Obama phone" wants my opinion on his resume--I am not a resume expert! I work two part-time, low-wage jobs without benefits, for goodness sakes.
I can't teach an angry woman to copy and paste because she just clicks and clicks furiously and never stops to listen. Grrrrrrr.
sounds like a tough day! patrons who ask questions or want something but who won't listen are incredibly frustrating. Especially because it's not cool to slap them.
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