Spot Dysgraphia Guy, who I haven’t seen in ages, but he gets away before I can tell him about speech/language pathology! Bummer.
Demonstrate num lock.
Is this where I would find Chuck?
The TV series?
No, the librarian.
No…he works at a different branch. But can I do something to help you? Get three articles from JSTOR and email them to her—she doesn’t want to pay ten cents a page at the library, she would rather go to Office Max where she has a ‘special deal.’
Michelangelo? The Art of the Vatican?
Where can I find a French dictionary? Oh, I thought it would be in reference (Just for my own edification I checked—there are two there, but both giant and not Webster’s, and she chose the small Webster’s from the regular shelves)
Help our happiest regular print out an article about some kind of herbal cure and he is thrilled! This is great, thank you so much! Thank you!
Observe him assisting two other patrons with the printer.
It took part of the screen away. Don’t worry, that will go away, it won’t affect your printout.
(Different patron) These all printed out cut off. Did you print preview? No…Help me fix it? Sure, as soon as you are back on those six websites.
Unfiltered computer—blocking a religious website.
Explain holds process, place holds for Lego Ninjago movies.
Really loud cell phone—after a couple of rings the owner runs with it to the lobby.
The ‘printed out cut off’ patron reprints all her pages without giving me a chance to intervene.
Patron on the unfiltered computer not only thanks me when he is finished, but turns the monitor off and puts the ‘unfiltered’ sign back up, just like it was when he got there!
Struggles with the user-unfriendly printing system.
You need to click ‘okay’ for it to print.
How to track changes on Microsoft Word. She doesn’t have a question, only a warning that she is going to have a question. Or, more probably, a lot of questions.
Can I borrow a pen?
Track changes is a success!
Books on dance, any?
Pointing at picture: Do you have this book? (Pokémon Handbook—Black and White) Nope, sorry.
Chat with the usual cute three-year-old. She wants the newest Library Mouse book, but it is checked out.
Mercer Mayer books.
Another branch calls with a shelf-check. It’s there!
Pointing to poster: Excuse me, is this the title of a book, and is this the author?
Which library is this?
Christmas books: “My little fellow, this is the first year he understands Christmas, and he keeps asking me when Santa is coming. I hope I can find something that will appeal to him.”
Where is my hold?
I can’t get back into my computer!
The Name of the Star, checked out.