(Refill the paper trays of all the copiers and printers.)
Good morning, Janis! You're going to stay until 11:00 this morning? That's your sweater? That's nice.
First question of the morning is by phone. Do you have the number for Local Hotel?
(Print out copies of some 1930s library posters for an upcoming display.)
I'm looking for an article from [Local Paper] from 20-11. I talked to Local Paper and they said their archive only goes back to 2012 and to come to you.
Have you ever used a microfilm reader before?
(I get him set up and reading.)
Janis seems to know a lot of the library patrons. When she says a loud, repeated goodbye to a woman in a green shirt, the green-shirted woman responds in a friendly fashion, but also shushes her.
I have a question about these computers. Do they remember your passwords?
(Collect two books and put them on the Staff Picks display.)
MAC: mumble mumble intersection.
Me: Sorry, what was that first part?
MAC: Wendy's.
Me: Hm...I'm here on their website and I see the location, but there aren't any phone numbers listed. I'll have to check a different directory.
MAC: Well, any Wendy's, then!
(Create new labels for the non-English collections, which were previously labeled only in English. They now say French/Français, Spanish/español, etc. It only took me two years to make that happen...)
(Do my hourly sweep of the floor. The area by the 800s really smells like pee, but I can't figure out what the source is.)
Call from a smaller nearby library: Do you still carry the NADA car guides? I have a patron here who we can't help, but I'm hoping maybe you can.
Excuse me, where is your bathroom?
Can I get some singles? I got a lot of copy work to do.
Is this 2? Is this floor 2!?
I was copying and the copier just stopped!
(Take some books out of the catalog for Laura, one of the librarians.)
What floor is your bathroom?
Phone call from MUFON patron: Could you please go to a website for me? Habitat for humanity dot org? I need some information about an event called Bike to Build.
Man who I shush for talking too loudly on his phone: Sorry! I'm sorry!
Do you have a fax machine?
Can I use a computer?
I'm looking for a CD. Bachman Turner Overdrive greatest hits.
Can I use a computer?
Does the printer only take cash?
Would it be okay for me to post these flyers for an AmeriCorps position?
Do you guys still have a public copy machine? And a change machine?
I need to get on a computer for like 20 minutes...I don't have a library card. I've lived here for like 5 years but I still have my Indiana ID.
Can you please help me with the printer?
Do you have City of Sparks? You know, one of the Ember books? (It's actually People of Sparks, but yes, we do.)
Where should we go to get a library card?
10 minutes before closing: Um, this says I have a book checked out that I never checked out. (It never fails.)
Showing posts with label MAC. Show all posts
Showing posts with label MAC. Show all posts
Friday, July 22, 2016
Wednesday, February 24, 2016
Wednesday before the storm
There's supposed to be a big snowstorm in our region starting tonight, so I thought I'd better give you the news today in case we close tomorrow.
Exchange "good mornings" with the two men who are always here first thing when we open. I have never answered a question for either of them at the ref desk, although there is a third man who comes in a little bit later and asks about the newspaper if it hasn't been put out yet.
Coworker goes downstairs to take a found driver's license and library card down to lost and found.
Janis is here this morning as well. I showed her how headphones work (well, I showed her where to plug them in, I assume there will be a Part Two about how to put them on your head). Yes she is a lot of work, but she's so nice. I was relieved to find out she lives in an adult foster home, so someone will be making sure she does get home okay if the storm hits.
Make change for the same man twice because he's printing a huge number of documents. I'd better remember to put in more paper when he's finished.
Janis comes to let me know she has to go brush her teeth.
The printing man drops a twenty dollar bill. He's lucky my coworker and I see it first.
Our new elevator has a button to call the elevator company installed it in. This button is low to the ground, probably for the legitimate reason that people who are short, young, or in wheelchairs should be able to reach it, but people lean on it without noticing all the time, and then it broadcasts a dial tone for ten minutes and no one in the building has the power to turn it off.
Janis has left her cup for rinsing her mouth down on the first floor, so she needs to know what button to push on the elevator to go down and get it to brush her teeth.
For some reason our library system's boss of finance is here using the copier and printer. I hope he at least has an override key of some kind.
Coworker comes by to return the props I used in a Detroit/Motown/Underground Railroad display for Black History month.
We get Janis logged in to a computer and watching a video of Janis Joplin. She is really making progress!
You got newspapers up here? (Which ones?) Oh, just any.
Lend out a scanner.
Help a nice woman looking for books on parenting shy kids.
MAC calls for a couple of phone numbers. Ugh.
People need a tax form. Sorry, the copier doesn't do double-sided.
The elevator opens to a deliveryman with a box of pizza. Uh oh.
Exchange "good mornings" with the two men who are always here first thing when we open. I have never answered a question for either of them at the ref desk, although there is a third man who comes in a little bit later and asks about the newspaper if it hasn't been put out yet.
Coworker goes downstairs to take a found driver's license and library card down to lost and found.
Janis is here this morning as well. I showed her how headphones work (well, I showed her where to plug them in, I assume there will be a Part Two about how to put them on your head). Yes she is a lot of work, but she's so nice. I was relieved to find out she lives in an adult foster home, so someone will be making sure she does get home okay if the storm hits.
Make change for the same man twice because he's printing a huge number of documents. I'd better remember to put in more paper when he's finished.
Janis comes to let me know she has to go brush her teeth.
The printing man drops a twenty dollar bill. He's lucky my coworker and I see it first.
Our new elevator has a button to call the elevator company installed it in. This button is low to the ground, probably for the legitimate reason that people who are short, young, or in wheelchairs should be able to reach it, but people lean on it without noticing all the time, and then it broadcasts a dial tone for ten minutes and no one in the building has the power to turn it off.
Janis has left her cup for rinsing her mouth down on the first floor, so she needs to know what button to push on the elevator to go down and get it to brush her teeth.
For some reason our library system's boss of finance is here using the copier and printer. I hope he at least has an override key of some kind.
Coworker comes by to return the props I used in a Detroit/Motown/Underground Railroad display for Black History month.
We get Janis logged in to a computer and watching a video of Janis Joplin. She is really making progress!
You got newspapers up here? (Which ones?) Oh, just any.
Lend out a scanner.
Help a nice woman looking for books on parenting shy kids.
MAC calls for a couple of phone numbers. Ugh.
People need a tax form. Sorry, the copier doesn't do double-sided.
The elevator opens to a deliveryman with a box of pizza. Uh oh.
Wednesday, February 3, 2016
MAC
MAC, our Most Annoying Caller known for the most insincere "thank you"s, has called like 4 times today, apparently. I got the third call and he went on a rant about how the other staff member he talked to had kept asking him if that was all she could help him with "as though she thought I was flirting with her, but I just have poor vision and I call the library to get those numbers!" Apparently he thought she was being hostile and rude (how ironic!) and wanted me to sympathize.
Not only did I not sympathize, but I had some schadenfreude because one of the phone numbers he asked for was the Traffic Division at the local county courthouse--apparently he wants to fight the speeding ticket he got recently!
Not only did I not sympathize, but I had some schadenfreude because one of the phone numbers he asked for was the Traffic Division at the local county courthouse--apparently he wants to fight the speeding ticket he got recently!
Friday, December 4, 2015
www.rollitup.com
That's the name of the website that I helped a couple print from this afternoon. Article title: "Grow your own pot." Since Michigan is a medical marijuana state, maybe I haven't made myself an accessory to anything...
I didn't mind helping them, as they were a lot nicer than our other patrons so far this afternoon. I had already dealt with our Most Annoying Caller (who I'm going to call MAC for short from now on)--"gimme the number for Muffler Man"--and some guy who wanted more than the allotted three hours of computer time (yes, three hours) and didn't want to hear me and my coworker tell him no. Instead, he just rudely demanded to be told "who he would talk to about that," so we sent him to the first floor so that our supervisor could frustrate him personally.
I didn't mind helping them, as they were a lot nicer than our other patrons so far this afternoon. I had already dealt with our Most Annoying Caller (who I'm going to call MAC for short from now on)--"gimme the number for Muffler Man"--and some guy who wanted more than the allotted three hours of computer time (yes, three hours) and didn't want to hear me and my coworker tell him no. Instead, he just rudely demanded to be told "who he would talk to about that," so we sent him to the first floor so that our supervisor could frustrate him personally.
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