I know that I am easier to reach than the IT department is, but please be advised that the things below are not my job just because I am the Technology Librarian:
- Resetting your work computer password
- Finding you a spare extension cord
- Helping you with your personal cell phone
- Figuring out why your webcam won't work three years into the era of virtual meetings
- Replacing a clock
- Explaining to a patron why the website they want to go to is blocked just because you don't feel like breaking the bad news yourself
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